Legal, Compliance & Risk

Stay Safe from Fraud and Scams

Practical steps for recognising suspicious activity and protecting financial information.

Key information

Recognise suspicious contact before acting

Fraud attempts often create urgency, imitate trusted organisations or request credentials and unexpected transfers.

Confirm requests through a known official channel rather than contact details supplied in the message.

Never share passwords, verification codes or security answers.

Contact the relevant bank or authority promptly if money or information may be at risk.

In practice

Do not click, disclose information or approve the transaction.

Verify the sender and request independently.

Use official fraud and law-enforcement channels where appropriate.

Important context

A legitimate security process should not require you to bypass established controls.

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